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Programs

Training and Development

Training and developing your staff is an essential responsibility of the organization. It is in the interests of the company to train to maintain your staff as sharp and up-to-date, and to offer incentive. Forté’s broad range of Training & Development programs are a great fit for developing people skills in your approach. Delivered using activities and engaging methods, grounded in psychological theory, and tailor-made to fit your organizational requirements, Forté is your go-to partner for training and development.

Program on

Leadership EQ
(Emotional Intelligence)

In the contemporary workplace where individuals work more and more in teams rather than in isolated silos individuals who possess a high EQ are an enormous asset to any organization. This program offers a hands-on, activity based and reflective workshop that equips individuals with knowledge on emotional intelligence, and the skills of self-regulation, self-awareness, and empathy.

For who
Emotional Intelligence is a suitable training initiative for
  • Senior Executives
  • Managers
Why Forté
You should select this program
  • Activity based delivery including role plays and discussions
  • Focus on intrapersonal and interpersonal EQ
  • Past successes
Case Study
Cinnamon Hotels

Cinnamon Hotels (of the John Keels group) commissioned Forté to carry out an ‘Emotional Intelligence’ training for its management staff over two consecutive years. Forté’s EI program for Cinnamon Hotels specifically focused on how to regulate and respond to customers, and staff, highlighting unique EI challenges in the hospitality sector. The program included coaching as part of the development. The program feedback was highly positive, with participants’ taking the learnings beyond the workplace even to their homes, towards better emotional wellbeing.

Patrick G. S. Pereira – Assistant Vice President – John Keells Group

  Head of Training & Development – Leisure Resorts – Sri Lanka & Maldives

Program on

Managing Stress
and Technostress

Managing Stress (and Technostress) is a training and development program to equip staff with the skills to handle stress and develop workplace resilience. In gearing for the new era, the program uniquely addresses stress in relation to technology and the modern organization.

For Who
The program is useful for all caders of staff, including and not limited to
  • Managers/Leaders at different levels of hierarchy.
  • High Performance Teams with large workloads
Why Forté
You should select this program
  • Tailor-made program with emphases relevant to the organization
  • Psychological perspectives on stress – given the company’s rooting in psychology.
  • Activity based delivery with practical tips and tools for stress management.
Case Study
HSBC

HSBC is one of the leading international banks in Sri Lanka, and is well known for its’ highly competitive and intense work environment. In this high-intensity environment, managing personal stress and burnout whilst also appropriately responding to and supporting one’s team is a challenge. Forté’s training and development program on Personal Management and Coping used a blend of theory and practice to develop EI skills in identifying, responding to, and managing emotions in the workplace.

Program on

Internal
Branding

Internal Branding programs are a unique training initiative, whereby the sense of organizational identity and branding is built into all employees. Based on the organizational mission, vision and values, activities and facilitation are used to strengthen sense of culture, value and cohesion in staff.

For Who
The program is useful for all organizations, and all caders of staff. Program may be particularly useful for;
  • Organizational leaders and key ambassadors
  • Rapidly growing organizations experiencing challenges in engagement and retention.
Why Forté
You should select this program
  • Tailor-made program with emphases relevant to the organization
  • Psychological insight into internal branding and culture development.
  • Activity based delivery with focus on value creation for the organization.

Program on

Counseling

Skills

The Counseling Skills training and development program develops basic counseling skills in selected staff. The staff will be introduced to simple and practically useful models of counseling that are helpful in the workplace to handle grievances and conduct supportive conversations, which increase the organization’s internal capacity to address employee wellbeing.

For Who
The following caders of staff can benefit from the Counseling Skills program
  • HR staff
  • Organizational mentors
  • Managers/Senior Executives with reporting teams
  • Organizations with no employee wellness schemes
Why Forté
You should select this program
  • Tailor-made program with emphases relevant to the organization.
  • Focus on basic knowledge and skills which is practically applicable
  • Activity based delivery including role plays and discussion
  • Team of counseling and clinical psychologists.
  • Past successes
Case Study
Aitken Spence

Senior managers and directors from different sectors at Aitken Spence participated in the Counseling skills workshop, in which persons were trained on how to have a crucial conversation about issues that hinder employee performance. Grievance handling, intervening during times of change and trauma in the personal lives of people were addressed in depth using role plays and forum theater. The feedback stands as evidence to the effectiveness of the program at a Senior level.

Chathuskka Seneviratne – Manager, Human Resources, Aitken Spence

Program on

Leadership

Development

Forté’s Leadership Development programs are unique to the specific leadership challenges and development emphases of the organizations. Our approach is to determine and develop the most needed and valued leadership skill in the organization.

For who
This program is suitable for
  • Executives
  • Managers
  • Top leaders
Why Forté
You should select this program
  • Tailor-made to specific needs of organization
  • Use of psychological and behavioral principles on leadership
  • Activity based delivery including role plays and discussion
  • Specialized team with experience in leadership development
  • Past successes
Case Study
SmithKline Beecham

Senior managers were trained on leadership skills using coaching methodology in which one-one coaching and group coaching were part of the training prior to workshops. The entire program looked into aspects of awareness in self, relationships, and environment. The holistic nature enabled the leadership DNA of the individuals to emerge as in this case the blocks and hindrances for optimum performance were directly addressed.

Kumudini Welmillage – HR Director, SmithKline Beecham (Pvt) Ltd

Program on

Giving

Feedback

A leader’s method of giving feedback has multifold impacts. It impacts actual performance improvement, morale, and motivation in the recipient. Forté ’s training and development on Giving Feedback presents how to give feedback that is empowering and effective in developing staff.

For Who
This program is suitable for
  • Executives
  • Managers
  • Top Leaders
Why Forté
You should select this program
  • Person-oriented skill development approach
  • Activity based delivery including role plays and discussions
  • Specialized team with experience in topic are
  • Past successes
Case Study
Hayleys Advantis

A workshop on how to give effective feedback was conducted for the leadership at Hayleys Advantis. The program focused on providing feedback for performance in a non-judgmental, non-threatening and empowering way, to facilitate better performance and development. The program received very positive feedback, with requests for an extended program on the topic.

Aneeca Amath – Training & Development, Hayleys Advantis Limited